HCL hiring Fresher Customer Service Associate any graduate location delhi ncr noida

HCL Hiring Fresher graduates with excellent written and verbal communication skills and having excellent customer handling skills for the role of Customer Service Associate to provide a seamless experience addressing customer’s questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.

Job Designation : Customer Service Associate

Qualification :  Any Graduate

Experience : Freshers / experienced

Salary bar : Upto 3 LPA

Skill Set :

1. Good customer service skills.
2. Sound working knowledge of MS office.
3. Prior experience in BPO voice process shall be preferred.
4. Candidate must be comfortable with Work From Office module.
5. Agent should be flexible to work in 24/7 Environment.(UK Shifts).
6. Fresher’s/ Experience Both can apply.
7. Only Immediate Joiners may apply.

Job Description :

1. Responsible for day-day resolution of 3rd party equipment inquires.
2. Responsible for the review of CAFR process for completeness
3. Facilitate a consistent process for acquisition, moves, disposition of 3rd party equipment.
4. Identify local buyers for excess assets.
5. Coordinate Fixed Asset audit for assigned coverage area.
6. Coordinate Asset Move, Add, Change & Dispose Process as well as work with proper parties for excess assets donations.
7. Maintain Asset availability list and circulate within the different Business Units
8. Handle direct Customer interactions.
9. Send asset tags to SDMs, maintain a record for all equipment have and asset tags affixed.

Interested candidates can directly be walk-in at the given address- Mention “Priyanka Shastri/Preeti Bisht” on top of your resume.

Interview Dates : 9th October – 10th October

Interview timing : 11.00 AM – 4.00 PM

Venue : HCL Technologies – A8&9, Sector 60, A block, Noida. Near Noida sec 59 Metro Station

Contact Person : Priyanka Shastri/ Preeti Bisht (Priyanka.shastri@hcl.com/preeti_bisht@hcl.com)